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Useful information

FAQs

Where can I pick up and drop off my vehicle?

You can choose your preferred location from the following options: Mytilene Airport, Mytilene Port and at our headquarters (J. Aristarchou 1 Street).

In case of an accident and need for roadside assistance, what shall I do?

Because many things can happen and the last thing we want is for something to ruin your holiday, in case of an accident or technical malfunction call us directly at +30 6936 057676 and we will guide you step-by-step. 24 hours a day, we are at your side.

Is there an extra charge in case of delay?

If you are late (up to 1 hour) to deliver your vehicle on the date and time agreed, you will be charged an extra day.

What happens if my booking is cancelled or my flight is cancelled/delayed?

If for any reason there is a cancellation or delay in your arrival, please let us know well in advance at +30 6936 057676 so that we can serve you better.

What age should I be to rent a car?

The age limit for credit card holders is 23 to 70 years old and for non-credit card holders 25 to 70 years old. The driver must have held a license for at least one year.

Which is the fuel policy?

Simple! You leave the fuel at the same level as that of the pickup.

What documents do I need to pick up the car?

Your Identity Card and your Driving License

Is it necessary to pay in advance?

No! You do not have to pay any prepayment for the rental.

What additional options can I add to my booking?

You can add theft insurance (free of charge), ISOFIX infant and child seat, extra drivers, booster seat, GPS, full driver and passenger coverage.

car midili

Do you have any further questions?

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